What is your return policy?

Last Updated: Apr 23, 2018 03:07PM EDT

If you are not 100% satisfied with your purchase, simply return it for a full refund up to 90 days after your purchase date.* All returned items must be in their original condition. If you have any questions about our return process, give us a call at 1-800-210-3975, email us, or chat us. We're happy to help!

*Customizable reading glasses (typically ordered with different powers for each eye) are non-returnable.

Note: International customers wishing to initiate a return or exchange will be responsible for all return shipping costs. Your refund will not include shipping charges previously paid for or shipping charges incurred upon returning merchandise.‚Äč

*Please note: Returned wholesale orders will be charged a 15% restocking fee.

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