If you are not 100% satisfied with your purchase, simply return it for a full refund up to 90 days after your purchase date.* All returned items must be in their original condition. If you have any questions about our return process, give us a call at 1-800-210-3975, email us, or chat us. We're happy to help!
*Customizable reading glasses (typically ordered with different powers for each eye) are non-returnable.
- What is your return policy?
- What happens if my item is broken or defective?
- How do I return or exchange my order?
- What is your return address?
- How do I set up my return online?
- How do I set up an exchange without an account?
- Where do I send my return?
- Are there any return shipping fees?
- When will I receive my refund?
- Can I return items from a BOGO offer?
- Why do I have to pay $2.95 for a RL - I thought it was a hassle free return?
- Why don't you offer free returns shipping like (name a company) does?