Why don't you offer free return shipping?

Last Updated: Nov 01, 2018 09:49AM EDT

We understand that finding the right reading glasses over the internet can be challenging. We are willing to allow returns and exchanges within 90 days of the date of purchase as many times as necessary to get each customer the right item for their needs. We do pay to ship exchange items back out to customers in the U.S., but, unfortunately, we do not provide free return shipping back to us. We can provide an emailed or mailed return label for $2.95, which we typically deduct from the refund at the time the return is processed.  Please see our Happiness Guarantee for full details.

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