All orders placed before 2:00 pm ET Monday-Friday will be shipped from our warehouse the same day. If you order after 2:00 p.m. ET on Friday, or anytime Saturday, Sunday, or on a holiday, your order will ship the following business day.
*Please note that orders including Coyote Polarized Readers, MultiView Computer Readers, Gunnar Optics, customizable reading glasses, and felix + iris readers will require additional processing time and do not qualify for same-day shipping. In addition, all items in your order will ship together if leaving from our warehouse.
- How do I change or modify my order before it ships?
- How long does it take for my order to arrive?
- Can I pick my order up from your warehouse?
- Why am I being charged shipping?
- What are your international shipping options and their timelines for delivery?
- My package was marked as delivered but I didn't receive it.
- Where is my package? Has it shipped?
- How do I qualify for free shipping?
- What are your shipping methods?
- Where do your products ship from?
- When will my order ship?
- When can I pick-up my order?
- Do you ship to military addresses (APO/FPO)?
- Do you include tracking information for your packages?
- What happens if my package is not delivered?
- What should I do if the package is marked delivered but I didn’t receive it?
- Do you verify orders before they ship?
- Do you guarantee delivery of your shipments?