Shipping & Delivery
- What are your shipping methods and estimated delivery times?
- How do I qualify for free shipping?
- Tracking says my package was delivered but it’s not here. What do I do?
- How do I know if my order has shipped?
- How long does it take to ship my order?
- Why did I receive an email about order verification?
- Do you ship to military addresses (APO/FPO)?
- How do I cancel or change my order?
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Product Information
- How do I determine what reading glasses power I need?
- How do I determine the best frames for my face shape?
- How will I know if your reading glasses will fit me?
- Do your glasses have a warranty?
- What happens if my item arrives broken or defective?
- What are multifocal reading glasses?
- How do your bifocal style reading glasses work?
- Do you sell reading glasses with different powers in each eye?
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Ordering
- What is your Return Policy?
- I receive emails from Readers.com®, but my email/password isn’t working to log in to my account. Why?
- How do I determine what reading glasses power I need?
- How do I determine the best frames for my face shape?
- Why did I receive an email about order verification?
- How do I place an order?
- Can I place my order over the phone?
- How do I cancel or change my order?
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Account Information
- How do I create a Readers.com® account?
- What is the benefit of creating a Readers.com® account?
- I receive emails from Readers.com®, but my email/password isn’t working to log in to my account. Why?
- Can I link my previous orders to the account I just created?
- How can I see what I’ve ordered from Readers.com® in the past?
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