Why can't I find my previous orders?

Last Updated: Nov 22, 2017 01:05PM EST

If you created an account with a password, you can login to your account page to see the orders that you have placed in that account. Your account will only show orders that were placed while signed into the account and after the account was created. Any orders placed before creating an account will not show up in the account.

Most of our customers take advantage of the Guest Checkout feature of our website. If you have, you will not be able to access your order history via the website. Feel free to contact our Customer Happiness Team at 1-800-210-3975 or info@readers.com, and we can share all of your previous orders.

If you’d like to create an account, all orders you place online from that point will be shown in your account history. We are unable to link previously placed orders with new accounts.
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